PROBLEM

Error "DNS name does not exist." appears when trying to activate Windows or Office in the VAMT


CAUSE

Communicate with the VAMT has been affected.


SOLUTION

Reset your license status:

  1. Press Windows key + X
  2. Click Command Prompt (Admin)
  3. At the command prompt, type the following commands: slmgr.vbs -rearm
  4. Hit Enter on your keyboard
  5. Exit the command prompt
  6. Restart your computer