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Problems and Solutions

SIMS, Target tracker and Parent Pay 1
  • Incompatible Database Error in SIMS
Printing and photocopying 4
  • Out of Ink - Which toner?
  • Login box keeps appearing when printing on iPad
  • This type of paper cannot be used for saddle stitch
  • Microsoft Edge app wont print
Smart Boards and CleverTouch Boards 2
  • Board not responsive to touch
  • SmartBoard Image out of alignment or flickering
Laptop and Desktop Issues 5
  • Windows or Office is not Activated
  • Laptop wont turn on
  • Volume Activation Management Tool - DNS name does not exist
  • Volume Activation Management Tool - Unable to connect to the WMI service
  • How to run DISM to repair an image of Windows 10
Projectors, Visualisers and Cameras 2
  • School Hall Projector Wont turn on
  • Aver Visualiser wont connect to the board
Office 365 Mail, calendar and services 1
  • Outlook App error 701 or Outlook not synchronising e-mails
Server and Network Settings 1
  • Time incorrect on computers
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