Printing and photocopying

Out of Ink - Which toner?
ISSUE The photocopiers do not say which toner has run out? There is just a coloured box that says TONER EMPTY CAUSE The Papercut logon screen ...
Thu, 16 Nov, 2017 8:34 AM
Login box keeps appearing when printing on iPad
ISSUE When printing multiple items (for example photographs) the login box appears but once you have logged in it appears again. CAUSE iPads are u...
Thu, 17 May, 2018 9:20 AM
This type of paper cannot be used for saddle stitch
PROBLEM Error message prevents you from printing booklets. CAUSE Saddle stitching refers to stapling the spine of the booklet. Thick paper cannot ...
Mon, 21 May, 2018 9:07 AM
Microsoft Edge app wont print
ISSUE When trying to print from Edge, the print box appears and then disappears. No error is shown to the user. CAUSE There is a bug in the printi...
Wed, 22 Jan, 2020 9:37 AM